Terms & Conditions

Glasgow Music City Terms & Conditions – Tours

Governing Law and Jurisdiction
1.1 The terms of these terms and conditions constitute a legally binding contract (“the Contract”) between you, the Client, and Eats and Beats Glasgow Limited, trading as Glasgow Music City Tours, the Company.

1.2 This legal notice shall be governed and construed in accordance with Scots Law. Any dispute arising in connection with this legal notice shall be subject to the exclusive jurisdiction of the Scottish Courts.

1.3 No failure or delay by Eats and Beats Glasgow Limited in enforcing any of its rights under the Contract shall be deemed to be a waiver of such right.

Payments
2.1 Confirmation of booking will be given on full payment for tour. Your booking is not confirmed until we have issued your booking confirmation. At that point a binding contract will be entered into between us.

Cancellations
3.1 Eats and Beats Glasgow Limited reserves the right to cancel any scheduled tour, or event at any time. In such circumstances you will be entitled to full re-payment to any amount received or you may transfer to an alternative tour at no additional cost.

Client cancellation charges
4.1 Please note that all Clients cancelling any tour booking will be charged a standard fee of £2 per person per booking to cover administration costs. The following terms and conditions apply:

4.2 For individually booked tours:

  • Cancellation more than 24 hours before tour departure time – full refund less administration fee or transfer to another date or tour.
  • Cancellation within 24 hours or less of tour departure time – no refund will be given.

Tour Departures
5.1 We advise that clients must arrive at their selected departure point 15 minutes prior to the published departure time. Arrival in time for tours departing and finding the departure point is the sole responsibility of the Client. No refund will be issued for missed departures.

Liability
6.1 You are advised not to bring any items of special value on tours. The Company will not accept responsibility for the loss or damage to any personal possessions.

6.2 Eats and Beats Glasgow Limited will not be liable for any loss or injury suffered by you resulting from any activity which is beyond the direct control of the Company.

Third Party Suppliers
7.1 Eats and Beats Glasgow Limited will not accept or have any liability for any acts or omissions whether negligent or otherwise of any supplier or person providing services in connection with any tour unless such a person is employed by or under direct control of the Company. (This includes but is not exclusive to: venues, restaurants, bars, visitor attractions, or subcontracted tour guides or translators)

7.2 All third party suppliers (i.e. bars, restaurants) must be paid in full at the time of booking and clients will be liable for and bound by the terms and conditions of the relevant third party.
Force Majeure
8.1 Eats and Beats Glasgow Limited does not accept any liability for any loss, inconvenience or damage caused by war, threat of war, riot or civil commotion, terrorist or criminal activity, industrial disputes, natural disasters, fires, illness, weather conditions or road traffic conditions.

Travel and Trip Cancellation Insurance:
9.1 Whilst Eats and Beats Glasgow Limited maintains insurance meeting all statutory requirements, we strongly recommend that Clients hold comprehensive and suitable travel, medical and cancellation insurance to cover their period of travel.

Alternatives/Cancellations
11.1 While Eats and Beats Glasgow Limited shall do everything reasonably possible to provide your tour itinerary and details as planned; the Company reserves the right to alter the timing and/or content of any activity for whatever reason.

Adjustments or Refunds:
11.1 No refunds will be given for any unused portions of any tour, activity or event. The Client must make Eats and Beats Glasgow Limited and 3rd party suppliers aware of any complaints before the end of the Client’s tour to provide an opportunity to remedy any problem.

Missed Features of Program
12.1 In case a Client chooses not to utilise any aspect(s) of the tour, he or she is not entitled to any refund therefore. In the event some aspect of the program becomes unavailable through no fault of Eats and Beats Glasgow Limited, the Client agrees its only recourse is to obtain a refund directly from the 3rd party supplier.

Not Included
13.1 Tips, gratuities and refreshments (unless otherwise noted on specific itinerary) are not included.

Customer Conduct
14.1 Eats and Beats Glasgow Limited reserves the right to refuse to carry, or to eject from an event, any person whose conduct or manner is likely to cause offence or upset to other clients. In such cases full cancellation charges to the Client(s) apply, and Eats and Beats Glasgow Limited shall have no further liability with that Client.

Website
15.1 The content of the pages of Eats and Beats Glasgow Limited website is for your general information and use only. It is subject to change without notice.

15.2 Eats and Beats Glasgow Limited does not provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose.

15.3 Your use of any information or materials on our website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through our website meets your specific requirements.

Photograph/Video/Testimonial Release
16.1 Clients grant the rights to Eats and Beats Glasgow Limited to use photographs, videos, testimonials for its own commercial use without compensation to the client.

Data Protection
17.1 Please note that when giving information for the purposes of making your booking, you will be deemed to consent to us holding and using that information to send you details of other products and services we provide or intend to provide that we think may be of interest to you. If you would prefer your information not to be used in that way, please contact us, giving your name and address by e-mail or by telephone.

Cookies Policy
A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Glasgow Music City Tours uses cookies to help us identify and track visitors, their usage of our website, and their website access preferences. Visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using this website, with the drawback that certain features of this website may not function properly without the aid of cookies.

Company Information

Eats and Beats Glasgow Limited, trading as Glasgow Music City Tours, is registered in Scotland under Company Number SC497204. Registered office is c/o Hutchison & Co., B5 Whitecrook Business Centre, 78 Whitecrook Street, Clydebank G81 1QF.